Return and Refund Policy

Terms of Returns, Refunds, Exchanges:

• Terms of return - Request must be made within 30 days from purchase date.
• State of return - item(s) must be sent back the same way and state as delivered if reason is for exchange or full refund.
• Reason for return - reason for request must be provided (examples: damaged during shipping, checked out the wrong item, received the wrong item, etc .)
• Process for return - please send us a message with all requested information to start the process.
• Process of refund - once your request has been received and reviewed we will contact you on how to proceed.
• Your satisfaction is important to us, please don't hesitate to reach out for any questions, comments or concerns.
• Contact details- contact the owner directly at Elizabeth@zillianswickingsoils.com for return, refund and exchange requests.